Shipping Policy for Ravana Fightwear: we strive to provide our customers with a seamless shopping experience. We offer fast and reliable shipping for all orders placed through our website. Orders are processed and shipped within 1-2 business days within UAE and 2-5 business days outside UAE. Once your order has been shipped, you will receive an email confirmation with a tracking number so you can easily track your package. For orders a flat rate shipping fee of $9 (AED 32) will be applied. International shipping rates vary based on the destination country. Please note that delivery times may vary depending on your location. We do our best to provide accurate delivery estimates, but we cannot guarantee exact delivery dates for such cases.
Return Policy for Ravana Fightwear: We want our customers to be completely satisfied with their purchases from Ravana Fightwear. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy. Returns are accepted within 14 days of the original purchase date. To be eligible for a return, the item must be in its original condition, with all tags attached and in its original packaging. To initiate a return, please contact our customer service team at ravana.trading2023@gmail.com or 971522863158. We will provide you with a return authorization number and instructions on how to return your item. Please note that the customer is responsible for all shipping costs associated with the return. Once we receive your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used at the time of purchase. If you have any questions about our shipping or return policies, please don't hesitate to contact us. We're always here to help! We’re available by phone +971 56 905 5185/0522863158 or ravana.trading2023@gmail.com
Compliance Policy for Ravana Fightwear: CDD FOR NATURAL PERSON Customer Due Diligence (CDD) is the process where additional information about the customer, who is a natural person, is collected in addition to CID and recorded at the time of transaction. Ravana Fightwear will obtain a clear understanding of the intended purpose and nature of the transaction. If the Ravana Fightwear discovers that any party to the transaction is listed on the UN Consolidated List and the Local Terrorist List, it must not return the customer’s funds or provide the customer with funds that have been sent to us but must instead freeze the funds and report the local authorities. We adhere to all provisions of the UAE Federal law 20 of 2018 (AML-CFT Law) And the AML-CFT Decision